The TATA Nano Debate Rages on: A Call for Design Activism

As an outcome of the three posts on this blog about the TATA Nano launch at the Auto Expo 2008 we have had several comments made on the arguments here that would be of interest to both design students and professionals when taken together. I am therefore reproducing these in the order in which the comments have come in as one composite post before closing this particular thread.

I had wanted to make a major post on the new iBus that was exhibited at the Auto Expo but the Industrial Designers who contributed to the creation of the product are still restrained from making specific comments about the product due to confidentiality agreement with their client Ashok Leyland, Chennai, other tan confirming that they have contributed to the Industrial Design for the product. Congratulations, Abhikalp Design , Indore for the launch of their product, one of the few indigenous Industrial Design offerings that have reached market in India. We will get back to this product at a later date.

Now let us look at the comments that the TATA Nano posts have generated on this blog.

Soo… 11 January, 2008 1:45 PM
hi ranjan, i was reading an interview of Nandan Nilekani where he and his wife were in the process of setting up thinktanks in India (quite like what you suggest in the last para of this post). I don't know whether it would be a part of Infosys or a separate body, but maybe there could be some collaboration with that. just a thought!

prof M P Ranjan 11 January, 2008 2:45 PM
Thanks Soo ... I am advocating the use of design and scenario visualisation as a social procedure that can make the consequences of any major infrastructure investment visible to the lay man before it is acted upon by governments and industry even if they have the money and the power to do so. This will encourage true democratic processes and it may take a while to move things but once we get an understanding the movement forward would be quite dramatic and the consequences at the social and the ecological level both visible as well as manageable. We could go one step further and say that we could have laws in place that makes such visualisations and community sharing mandatory and time sensitive so that situations such as the Shingur and Nandigram conflicts as well as the Narmada issue that has been contentious.

In all these cases we have only had political activists opposing or supporting the scheme, whatever they may have been intended to achieve. However with design visualisation and scenario building with imagination so that all of us can see and feel the finer aspects of what could be the possible outcomes and then move forward with conviction.

murli said... 12 January, 2008 11:18 PM
I agree with every argument against the proliferation of automobiles in the world. The practical reality is that unless one has the power to change the political order such that reliable, comfortable public transport becomes the norm, it is sheer hypocrisy to drive around in automobiles while instructing others not to. Try to spend a day as a woman carrying a small child standing in 45 degree/95% humidity weather at a bus stand along with 50 others waiting for a bus that may not arrive, and which is already over-crowded when it does and thus may never stop; and one is required to take two or three such buses to get to work or school. Then the Nano is a godsend. Infosys founder Narayanamurthy was powerless to bring about positive urban change in his hometown of Bangalore -- and here's a man with the money, ideas and intelligence to make it happen.
I salute Ratan Tata because he is doing the best he can for the problems faced by a significant proportion of Indians. 
Since neither political will nor intent exists to create a transportation infrastructure, and since nothing short of a revolution is going to effect significant political change the alternative is to fill the streets with cars until somebody somewhere in power is forced to do something. That is the unfortunate reality in India -- not doing something until there is no alternative left. And this change in public infrastructure may happen just about the time when Maoist groups have succeeded in controlling every district in India (penetration exceeds 50% today).
Not a very positive perspective perhaps, but definitely a realistic one. And design is about reality, right?

prof. m p ranjan said... 13 January, 2008 11:00 PM
Dear Murli. I have argued here that "The Political Way" and the "Design Way" are both about methods for dealing with reality and the complex issues at hand. The first we are all familiar with in the Indian democracy and this seems to be the preferred way in India whenever there is a major problem that confounds all of us. Run to the politician or take to the streets and this is bound to lead to conflict and not solution, although we do get some kind of patched up truce, I cannot call it anything but 'jugaad", which was celebrated by India Today magazine as a unique Indian realisation, with pride, I believe. 
The free market is not going to solve such complex problems unless we are able to invest our imagination in creating the material and service alternatives and models that will give us a future that has value for each one of us. This blog is about design for India and the "Design Way" which is not as yet fully understood in India. Design is seen as the icing on the cake, the aesthetic layer, and not as the value of the core offering which some of us think it should be providing and we do have the tools and processes and the expertise that can make it happen. Alternatives can be "Designed" which cannot be negotiated by "Political Debate" alone.
This is what I am advocating and the Government of India and our Indian industry as well as the great leaders like Rattan Tata should take heed of this possibility and invest in design at the systems level to make the desirable alternatives happen within our lifetimes.

murli said... 13 January, 2008 11:20 PM
Dear Ranjan, I don't see The Political Way and The Design Way as distinct. The Design Way is to include every significant stakeholder in the process, and therefore should include politics. The neutral meaning of 'politics' is getting things done through dialogue among people. And isn't that how it should be? Colloquially, the term has a very negative connotation typically implying one-upmanship, greed, backstabbing, hidden agendas, quid-pro-quos, and the like. 
Also, I don't see distinction between Free Market and Collective Social Planning (or whatever) -- there is no pure political/economic/social system in the world. Even the putative Free Market that exists in the US is hugely influenced through governmental involvement -- with the participation, and often lobbying of corporate groups. Just a few examples: the Interstate system, the Internet, Social Security, Affirmative Action, etc. India's major problem has been excessive bureaucratic meddling at every level. Planning is far too important a process to be left entirely to bureaucrats, politicians and so-called 'intellectuals': I say 'so-called' because of their typical disconnect from reality. Mr. N R Narayanamurthy of Infosys took great personal interest in trying to improve the infrastructure of Bangalore. Didn't help. His Bangalore Action Task Force with eminent personalities on board was disbanded. As I mentioned, the 'authorities' refused to give him time of day. I have no doubt in mind that Mr. Ratan Tata is himself involved in many such initiatives. Indeed, his next dream is to ensure clean drinking water for the people of India. Not all industrialists are money-grubbing capitalists. The Western experience (as well our own Indian history) has shown that the achievement of great wealth leads to great philanthropy, Bill Gates being a shining current example. if some day, an efficient public transportation infrastructure is created (including safe lanes for pedestrians and bicycles), I will stop using my car. I have need only to go somewhere, and have no emotional attachment to a vehicle. And day in, day out, I see ordinary people suffer from lack of reasonable transportation. I think even the Tatas of this country are powerless before the festering sore that our political system has become. So they are compelled to go directly to the people. If you, Dr. Ranjan, in your influential position, are able to make a dent in this diseased fabric of our polity, you deserve something of a Bharat Ratna for it! Regards, murli

prof. m p ranjan said... 14 January, 2008 12:19 AM,
Dear Murli. I am neither "Doctor" nor a "Bharat Ratna" aspirant. However I am interested in getting design understood in India and have it used by all professions and not just by designers. Design for me is a broad human field with the ability and tools to realise human intentions and build value for a sustainable future. 
Politics in the broad sense is also dealing with these actions but it is understood differently as a negotiated process of change and the use of design in building alternate scenarios that are both tangible as well as testable makes the "Design Way" one that can help offer a number of possible scenarios and from which we can build a future for ourselves using all the political will that is available. I am making another post with some examples about scenarios that design can offer to make the definition a little more clear.

anuganguly said... 14 January, 2008 12:40 AM
we've already reached a stage where the average speed of a car on calcutta roads is 12 kmph and the max. speed of a bicycle is 14 kpmh. the math is easy.
thank god for the tata nano. its given us the need to think urgently about how badly we need to re-evaluate our attention to the transportation system. 
there's a reason why our taxes arent going into maintaining buses, why all taxis and buses are not fined for fuming, why bus drivers are still paid on a commission basis, forcing them to drive at reckless speeds. are we putting enough effort to pressurizing our local media and governments to stop pocketing the money of our land and put it where it belongs? does all this sound naively idealistic? good. because the WILL to effect change has always been the only force behind anything thats EVER happened in the universe.

anuganguly said... 14 January, 2008 12:50 AM
Dear Ranjan, I was just reminded of this:
In an interview in 1997, Miuccia Prada, fashion designer, articulated the conflicting emotions inherent in feminist discussion of fashion and design in general, "even in my political phase I loved fashion, but people made me feel ashamed of it...I don't see a contradiction between beauty and politics: politics is man trying to live better; aesthetics is man trying to improve the quality of life."

murli said... 14 January, 2008 11:36 AM,
Dear Ranjan, it might surprise you to learn that I too am interested "getting design understood in India and have it used by all professions and not just by designers," although I am not formally a 'designer' myself in the way that it is usually understood in lay -- or even design -- circles. I have no desire to be adversarial -- indeed, I am absolutely thrilled that India has people such as yourself, something that one could only dream of a couple of decades ago. Bringing about such changes in India is a huge undertaking, and it really doesn't help to criticise someone (Ratan Tata, in this instance) who is genuinely trying to tackle a problem in the only way he is permitted. Let a thousand flowers, bloom, I would say -- let each person try to work with the system to solve problems and eventually, society will be the better for it. The Nano may be a short term solution until the infrastructure improves. That's no reason, however to look down upon it. As John Maynard Keynes once famously remarked, "In the long run, we're all dead."
I eagerly look forward to your next post where you lay out some scenarios.
Regards, Murli.

murli said... 15 January, 2008 11:34 PM
Ranjan, Ratan Tata is fulfilling his dharma as businessman/industrialist in providing solutions that people need and want. If there isn't really a market for the Nano, then few will buy it and the problem will take care of itself without any socialistic meddling. If there is indeed a need for the Nano and yet you would like to finesse the problem of people buying it then you must do at least two things:
1. Work with cities to plan future development in such a manner that most transportation can be done on foot or through public transportation.
2. Approach the public directly and educate them on the need to avoid personal transportation like the Nano.
If you are unsuccessful at either of the above, then let the Nano solve people's problems. I don't think we should begrudge anyone the right to offer solutions to people's problems at all. 
I am sceptical about any short term improvement in the infrastructure in India. The story behind the lack of good public transportation outside of New York and few other cities is that the auto and oil corporations lobbied (code word for bribed) Congressmen to kill public transportation there. In Bangalore, the powerful autorickshaw lobby has prevented the improvement of public transportation for decades. Politics -- including dirty politics -- is a reality in the US and in India (and elsewhere). One cannot avoid incorporating politics into any systems view of design and development. No point in railing against reality; it is what it is. And I think Gandhiji would have agreed. 
Kill the Nano if you must, but kill it in the marketplace by providing people with an alternative they would be loath to refuse.
Regards, Murli

prof. m p ranjan said... 16 January, 2008 12:06 PM
Dear Murli. I somehow expect our business leaders to be statesmen as well as philanthrophists, which the TATA group has always represented for me, unlike many other business groups in India, from whom I do not expect anything but black profits. I will therefore continue to expect Ratan Tata to look at the larger picture while continuing his business interests in India as well as around the world. 
Global warming and social equity kind of problems are man-made and the men making these are to be held responsible in my view even if new laws are to be drafted to enforce these positions. I have been advised by a friend to read the book "Internal Combustion: How Corporations and Governments Addicted the World to Oil and Derailed the Alternatives" by Edwin Black. I am sure it will be an instructive read but my gut sense tells me that in the case of known threats we cannot leave things to market forces as Adam Smith has had all of us believe nor can we take the Malthusian stand that these are inevitable. Economics needs to be redefined and innovation too needs to be placed in perspective and they too carry responsibility and we are trying to build responsible designers even if industry is only asking for competent ones. I am not advocating either communism or socialism here and we need to seriously look at a new path that is sensitive and informed innovation as political drivers going forward. I hope our politicians are listening
Regards, Ranjan

murli said... 17 January, 2008 1:10 AM
Dear Ranjan, from all our exchanges so far, I see no disagreement in our goals. You and I see eye to eye in regard to a goal of creating a earth-friendly and sustainable socio-economic architecture of which the transportation infrastructure is one key component. You suggest that it is irresponsible for corporations -- particular reputed ones - to introduce solutions that are not sustainable, even if there is a market demand for it. An implication of your argument is that the population at large is better off living in their state of sufferance until a sustainable infrastructure in put in place. And further, it is the responsibility and duty of corporations to work toward those sort of solutions. I agree that corporations should demonstrate responsibility, but they should not shirk from providing solutions that might appear a short term fix. Let's take a few other things that some people consider 'bad' -- alcohol, tobacco, junk food, and pornography. Is the solution to ban the manufacture of those things or to educate people to avoid them? Your counterargument might be that while the morals of the above items might be debatable there can be no two views on whether promoting the use of fossil fuels and traffic congestion is morally or even ecologically acceptable. 
Such a view as at least borderline patronising to the population at large - the view that We Know What is Good For You Better Than You Do, So Hang Around Until a Better Fix Is Found. 
This might just be the right place to initiate a people's movement that pressures the political and administrative machinery to do something. Or perhaps the People's Movement could pressurise Corporations. It isn't, in my view the responsibility of corporations to assume the role of Knights In Shining Armor. They have enough on their plate to worry about. 
And if you would like to get a People's Movement going, I'm ready to sign on.
Regards, Murli

murli said... 17 January, 2008 2:04 PM
Dear Ranjan, since my last post, I've been thinking about the idea of a People's Design Movement. Is there such a thing already in India? If so, I'd love to know about it. NGOs and activism is a big thing in India. Is there such a thing as Design activism. My specialty, if you will is innovation -- mindset, skills, processes and culture. I see design as innovation, and innovation as fundamental to design. 
I like the idea of Innovation and Design Activism. Or Innovation-Design Education-Activism (I-D E-A) whose purpose is to not only build design/innovation awareness but also to provide skills and tools to people at large: schools, villages, neighborhood groups, govt departments, universities, corporations, etc. 
Our once beautiful and harmonious-with-nature human settlements have metamorphosed into the ugly, festering sores that pass for Indian cities (save for isolated pockets). The ugliness also reflects the sense of alienation that urban denizens have with respect to each other. The sense of community and interdependence has all but vanished. Each home has become a fortress outside of which whatever happens, one scarcely cares about. Rebuilding community goes hand in hand with fostering good design. And this cannot be achieved by appealing to the good sense of industrialists -- it has to emerge from the grassroots. Regards, Murli

prof. m p ranjan said... 17 January, 2008 3:38 PM
Dear Murli, The closest thing to design activism that I know of is the Khadi movement by Gandhi and his followers and now it has all but run out of steam although much lip service is given to grassroots innovation and the falvour of the moment is to celebrate science and technology in a pretty sloppy way and justify poor quality since it is handled at the grassroots with a jholawallah culture that is adopted by the practitioners. Strong criticism, but I am afraid that this is how I see it today. There is a bandwagon effect that is spawned by the availability of easy funds from uncritical science and technology support programmes in India and a huge investment climate exists where a very large number of state sponsored labs and training programmes as well as awards and grant in aid schemes are managed by the state and central government agencies which are science biased and which is rarely assessed for what they are worth since the sacred cow of Indian science and technology establishments may not be questioned and the stake holders and vested interests protect this space with the threat that without such standards and test procedures the R & D driven knowledge streams would dry up to the peril of the leadership that India may have in a number of related areas. This grassroots kind of science action is very widely dispersed in a number of areas and good work has been done in some of these sectors. However I am yet to see one where design thinking and design action is at the heart of such innovation efforts and as a result the application of the principles do not end up as compelling new services and products, with very few exceptions.
We cannot equate science and technology innovation to that provided by design innovation although many would like to argue that they are the one and the same thing. While the aim of science is the production of new knowledge the role of design is to offer people centric solutions in the current reality and this may or may not represent new knowledge, but it has to work for the stake holders as well as for the environment and the larger systems within which it is embedded.
The best international example that I can think of is the ongoing efforts in the Northeast of England with the DOTT07 project that is being handled by the Design Council UK under the leadership of John Thackara and his team. John has tried to bring these ideas to India as part of his "Doors of Perception - East" initiatives as well as the regular events held in Amsterdam over the past ten years and the team involved has grown in size as well as credibility through the "Doors" conferences and the people that they were able to attract for action on the ground. The other group who has made good progress is the Politechnico di Milano group headed by Thomas Maldonado and Ezio Manzini on the whole front of sustainability. They have used what we could call design activism and awareness building at the youth level across the world as opposed to the political activism in the field that is represented by the action and style of the groups such as GreenPeace and the Ruckus Society who deal with environmental issues and others like Free Trade and Human Rights activist groups that deal with social equity issues by direct research and voluntary support action in the field. These do not necessarily have elements of innovation attached although they could do a lot if they did include this as a part of their offering.
What we perhaps need are multi-disciplinary panels of experts who can adopt and use design innovation as a way forward and through their creative prototyping actions show the way forward for major investments to be made and here industry could be a very viable area of action if they are led by visionaries and this is not a far fetched dream, very possible in the emerging creative era. 
Thank you for your comments that have provoked me to elaborate on my ideas about economics and design action. I am not likely to set up an activist venture myself at this stage in my career but will be happy to advise and interact with young groups that would like to take these ideas forward. Many of our students are already doing this and I propose to write about their work in the days ahead so that they gain the visibility which is today being ignored due to the print and TV media glare on fashion and glamour type of design action at the cost of exploring real work that is happening at the grassroots level.

TATA Nano and Design Education Challenges for India

Image: NID students and faculty at the Auto Expo 2008 send back images of TATA Nano.
The TATA Nano is sexy and cheap; a potent combination when taken to market and that is exactly what Ratan Tata has done. Consumers and designers alike are enamored by the offering. Many designers on the DesignIndia list have chosen to praise Ratan Tata for achieving the price sensitive Nano which was unveiled at the Auto Expo 2008 in New Delhi. I too admire the achievement in a qualified sort of way, particularly in automotive design, engineering and marketing and Ratan Tata has taken a step ahead of the Japanese car makers in offering a competitive price point with quality and having met the existing benchmarks for cars of this kind. The will surely be a different place from now on.

However I am afraid that at another level this will contribute to the growing mess that is now our Indian city and I would hold Ratan Tata just as responsible for that since he is among India's business leaders who has the means to make a real difference by working at the systems level and in influencing government to act responsibly as well. In the emerging world of Web 2.0 all of us are responsible and the clear cut separation of responsibilities that have been carved out for each in the era of industrial specialization, the separation of church and administration, and later the separation of industry and governance, have all but blurred to give us an online community that responds in an online democracy in real time responses. The theories of economics from the industrial era all hold that the consumer and market responses will somehow shape the events that flow in the free-market but I have some counter arguments for that and we are at a stage when we need to rethink our macro-economic theories and bring in innovation and design into the equation which is not being done nor has it been done at anytime in the history of man. Innovations were seen as individual pursuits or as business activities of individual companies that would need to be therefore protected by law so that future inventions could be encouraged in society. This may be so in the pre-internet era of poor communication but today we need a new paradigm and the open-source movement and the creative commons are helping rewrite the way innovations happen in our society but business still goes on as usual and countries compete, companies compete and individuals compete as if this is the only way forward for society since we are all victims of the Malthusian beliefs and the theory that he had proposed and we are not able to operate at any other level of imagination. I believe that we are entering an era of massive cooperation where our notions of competition will be challenged and will need to be replaced by new attitudes that foster a dialogue between the players and a whole new way of creating our future.

We need to explore ways in which we can get business leaders and politicians from all parts of India to listen to some of our dreams as well and the design vision can then be a driving force for the shaping of tomorrow’s cities. I have been working in bamboo for many years and we have several break-through innovations that promise to give a good future for our rural folks and we have numerous failures from which we have learned a lot about the material as well as about human behavior. Design for social good is a mission that can be achieved but too little is being invested into that direction because we do not have faith in that direction since it is not yet a measurable offering as science, technology and market offerings are in labs, tests and the market with a look at the bottom-line only. Companies such as Infosys are among the most respected ones in India, in my personal view, since they have exhibited extremely high ethical standards in all their operations but several other large companies in India cannot be included in their league of ethical operation even when the government itself is moving onto a regime of extreme transparency with the new Right to Information Act. Design is an act of faith and a matter of judgment. Faith by itself is not a bad thing if we can support it with insights drawn from experience in the real world and from our imagination of what can be achieved and what needs to be achieved. Blind faith, on the other hand, is to be feared since it fosters fundamentalism and extremism as a reaction. However, design thought comes in the first category, faith based on experiential insights and on informed intentions but it can never be subject of reason unlike science and technology. Therefore design looses out on every engagement that requires proof before it is accepted and in India huge investments are made in Science-Technology schemes while design has been left out and this cannot be the responsibility of the design community alone, especially since design can indeed offer real solutions if only we tried. Design good cannot be proved but it can be sensed and modeled or simulated and tested through that route, if only the necessary investments are made in that direction and when sufficient time is given to create the models that could be appreciated and apprehended first conceptually and then in more rigorous ways.

Image: NID stall at the Auto Expo 2008 in New Delhi.
I have moved some distance in my journey in understanding design and I am now convinced that we need to take our arguments to the business and government without being apologetic in any way. Design is complex and while I can admire the engineering achievement of Ratan Tata and his team I bemoan the huge catastrophe that this will portend for all of our society and us in the days ahead. I have been thinking about the directions that we have chosen to take in our educational ventures and sometimes I feel that we need to stop and think a bit about both direction and speed. While a hyper-fast "mind to market strategy" may be a desirable activity for business success it could also be a sure sign of disaster for society if the direction of movement is wrong for the context in which it is applied. Speed and efficiency need to be tempered with relevance and direction that is desirable if we are to benefit from the speed and efficiency that is on offer by raising the bar and coordinating our efforts. I would have liked to see some imaginative public transport solutions rather than just some more sleek automobiles being exhibited at the Auto Expo 2008 in New Delhi. Perhaps we need to take systems design more seriously and get all our disciplines to work together in the final years to show India just what can be done by a determined young team of designers, all moving in the desirable direction. This direction should come from our analysis of the Eames challenge that he had set in 1958, "what qualities does India and Indians consider to make a good life?"

The TATA Nano has raised many questions which need to be answered in this context and as the premier National Institute of Design we are just as responsible for our actions as is Mr. Ratan Tata as the senior Industrialist and businessman of India in the 21st century. I do hope that these matters are discussed at the Institute and in the design community in India since design at the systems level, which is being ignored by both industry and government for over fifty years now, since the Eames India Report was written and which led to the establishment of the National Institute of Design in Ahmedabad, needs to be reexamined in the light of our current needs and aspirations as well as in the context of global warming and social conflicts of the day, for us to find direction forward from here.

There has been much debate about the Nano in the DesignIndia forum and the note by Sagarmoy Paul that Arun Gupta has so kindly shared with all of us at NID and it is just one such debate that is in progress there which can have a wider participation within design schools across the country.

Image: City Tablet – A concept scenario for socially accessible transportation for our cities by NID student Varsha Mehta in the DCC class.

Image: Water Focus – A concept scenario of water based alternate transport for Indian cities by NID student Vinay Jois.
I would like to share here two design opportunity visualizations that were prepared by two of our students in the last semester as part of their Design Concepts and Concerns course at NID. They were looking at mobility options in the city and came up with scenario visualisations based on the insights that they had garnered in their group brainstorming and research in this very short foundation course in design. I propose that such socially relevant challenges be taken up at the systems level in senior years in our design schools and that these be funded and supported by our industry and government agencies who are looking at the whole area of transport design in India. Such assignments could be conducted in a collaborative space that is carved out from a new partnership between design, engineering and management schools in the same city and there may be other possibilities to get several multi-disciplinary teams together, if there is a will to do so.

Will the design community pursue the government and industry to make this happen? I do hope so for the good of all of us. Perhaps it is also time to explore new theories of economics that is informed by the possible use of disruptive innovation as a way forward not just as a market driven mechanism of competition between nations, companies and individuals in the WTO framework but a new order that is based on open-source ideology of cooperation and community based innovation particularly for innovations of objects, services and infrastructure for public and social good. This can only happen if we are able to take the understanding of design and layer it with a new theory economics and politics of innovation that can be set in motion in a cooperative framework going forward. Design schools have a role to play in shaping these frameworks and much of the initial explorations that are needed by society can happen within the classrooms of the future and these in turn will help us build scenarios that will be moderated by the community to actually build a desirable future for all of us.

TATA Nano and the Indian Cities in the Creative Age

Image: TATA Nano that promises to grid-lock Indian cities by 2010…IMHO
Richard Florida in his book “The Flight of the Creative Class” examines and defines the shift of activities to urban centres around the world that provide supports and sustenance for the creative community and as these centres grow they tend to attract more such people. At the end of the Industrial Revolution the availability of material resources and expertise by way of knowledge held sway over the production of wealth in the cities and centres of high production. However now it is sharply veering towards services and these are based on knowledge and expertise and those cities that are able to attract the young performers is able to grow rapidly and far outstrip the growth of the former industrial giants. These centres of power and productivity are moving towards yet another shift which is being driven by the growth of the creative industries and it is only those cities that are able to attract the creative professionals who work in these industries are able to show signs of very high growth and the creation of wealth. Richard Florida is now a professor of management at the Rotmans School of Management, Toronto that is also well known for using design and innovation as a driver for management education and is now rated among the top 10 management schools in the world by leading international business magazines. The school is headed by the visionary Dean, Roger Martin who shifted the focus of management education to design and innovation in 1998 and these shifts are well documented in the Rotmans magazine available as pdf files and is published thrice a year.


Image: The Tata Group chairman, Ratan Tata, with the "Nano" on Thursday at the New Delhi auto show. (Adnan Abidi/Reuters)
The creation of the TATA Nano, which is no doubt a great feat of engineering and market prowess raises many questions about the systems level relevance for our cities as they are now and in today’s accepted value system in the business domain it seems that it is not Ratan Tata’s problem at all but that of the government or some other unnamed body to sort out the mess that will surely follow by way of congestion, pollution and road rage that are sure to follow, to name only a few anticipated fallouts of this much heralded innovation. Ratan Tata has shown that it is possible to build a car for less than one lakh of Rupees but he has however failed to show us how this is a desirable option for India. The creative cities are characterized by several features that are attractive for the young creative professional and these include both work related facilities as well as those that support community of creative professionals as well as provide sustenance fro a host of creative activities across a large number of interest areas. These features would include I believe a realm of peace and safety, a place for work and relaxation as well as time away from commuting and the so called rat race, all contributing to the flow of creative juices that will make the whole experience one that is exhilarating and satisfying. The infrastructure for these activities are an essential part of what these cities have to offer and along with these the attractive elements would include high quality accommodation, travel and transport facilities and centres of activities that offer a wide range of creative interests. It is in order to explore and articulate the renewal of our cities by the imaginative use of design that we have included these topics as part of the Design Concepts and Concerns course at NID in the last semester.

The task assigned to them asks the students to examine through brainstorming, categorization and modeling the issues relating to the empowerment of the city populations to make them both interested and capable of contributing directly to the four chosen areas of city life with the intention that we need not wait for governments to act while the city population could take up some of these planning tasks on their own initiative and use the government systems as a key support mechanism. The specific areas assigned to the four groups were to explore and discover design opportunities for the empowerment of local populations to initiate the design and creation of new infrastructure, services, facilities and activities in the four broad areas listed below in the public spaces that could be extracted from our cities by collective action:

1. Healthy Sports
2. Art & Infrastructure
3. Public Education
4. Festivals and Culture

Our cities are already chock-a-block full of cars and bikes and parking space takes up all the free space around houses and offices leaving very little for any imaginative use in play for children and in relaxation for the adults and the elderly, who just refuse to go away. However, we do see that with the application of a little bit of imagination and the creation of new norms and laws we could help transform of cities into robust centres of creativity and then we should be able to expect a very high growth in these cities that are in line with Richard Florida’s assessment. This will not be achieved by the TATA Nano by any stretch of our imagination and on the other hand we believe it is going to add to the chaos and confusion that is the way of life in our Indian cities today since we are aping the American dream of one car, nay two per Indian family, and an infrastructure boom that would build fly-overs in the sky. Such poverty of imagination that would surely make Charles Eames turn in his grave fifty years after the submission of the India Report in 1958. We need to create space for our festivals and parks, for our playgrounds and pavements, for our public facilities and art installations, all in the space now occupied by cars, and this can be achieved with a little bit of imagination and a lot of determination at the political level.

Image: Bus Rapid Transit System in Curitiba, Brazil: A success story that was homemade with local political will.
One city in Brazil has shown us what can be achieved if only we try. Take a look at what the Bus Rapid Transit System has helped Curitiba, Brazil achieve in just three years of determined public action and with an inspired leadership. I quote from the Curitiba story from the Race, Poverty and Equity issue a case study on “Curitiba's Bus System is Model for Rapid Transit” by Joseph Goodman, Melissa Laube, and Judith Schwenk – I quote...
“The BRT—A Success Story:
The popularity of Curitiba’s BRT has effected a modal shift from automobile travel to bus travel. Based on 1991 traveler survey results, it was estimated that the introduction of the BRT had caused a reduction of about 27 million auto trips per year, saving about 27 million liters of fuel annually. In particular, 28 percent of BRT riders previously traveled by car. Compared to eight other Brazilian cities of its size, Curitiba uses about 30 percent less fuel per capita, resulting in one of the lowest rates of ambient air pollution in the country. Today about 1,100 buses make 12,500 trips every day, serving more than 1.3 million passengers—50 times the number from 20 years ago. Eighty percent of travelers use the express or direct bus services. Best of all, Curitibanos spend only about 10 percent of their income on travel—much below the national average.”
Download the full article as pdf file

Amazing statistics, and amazing results are just as possible in India as it was in Brazil, if only we tried. I am not advocating that we now start importing Brazilian ideas by dropping the American dream. Far from it, but I do call for an application of local imagination in each of our cities to tailor new solutions that are appropriate in each case and then use of community processes that were called for in the Eames India Report that use design imagination and articulation to discover what India and Indians believe is a good life going forward. While science and technology and engineering are the “Art of the Possible” we must understand that design and politics can be seen as the “Art of the Desirable” and the debate must begin here with an application of imagination which is the “Design Way” and not just with street level opposition and arguments, which is the “Political Way”, whieh is something that we see exercised daily in our very democratic nation. However the "Design Way" must be given its due soon if we are to find the solutions from here. One positive outcome of all the Shingurs, Nandigrams and the grid-locks in our cities will be the possibility of a rethink when we too will look at design scenarios as a way forward and I do hope it is sooner than later.

TATA’s One Lakh Car: Systems Failure on Indian Roads?

Image: An immersive experience at the trendspotting workshop at NID with Swedish and Indian students
We have been teaching systems thinking and design to several generations of students at NID. When asked what we should do to improve design education in India, Kishore Biyani answered that Indian design students were steeped in ideology and were bent on changing the world. He said, Six out of ten students coming out of design schools want to change the world and three others want to set up their own business, which leaves very little for the industry to choose from. This was an exchange that happened at the CII-NID National Design Summit in response to my question. This answer is not surprising nor is it alarming since we have been teaching our students to address systems level complexities while our industry is asking them to do a bit of aesthetic cleaning up of the mess that is being offered to India in the guise high quality and benchmarked offerings that meets international standards, whether it be retail or in automobile. Whose standards are we following? Have we asked our people what they need or are the advertising claims made by industry and the market buzz about growth and volume all that we need to be concerned about? In my earlier post on the CII-NID Summit in Bangalore I had called the TATA initiative as irresponsible and now I return to examine the alternatives.

It is not surprising that there is an uproar about the TATA’s one lakh car and the promise for a national grid-lock sometime soon which is coming from the NGO community and a small band of thinkers such as Chief U.N. climate scientist Rajendra Pachauri, who shared last year's Nobel Peace Prize, as quoted in the pr-inside.com where he says “…I am having nightmares” about the prospect of the low-cost car. Sunita Narain, Director of Centre for Science and Environment (CSE), on the other hand is quoted as saying “the solution is not to ban the Rs 1-lakh car but to "tax it like crazy until it (India) has a mass transit system that can give people another cheap mobility option”. While its opponents rant and rave, the Nano from the TATA stable has its supporters too. Mritiunjoy Mohantyin, Professor of Economics at the Indian Institute of Management Calcutta (IIM Calcutta) in his piece in Rediff.com titled “Why criticising the Rs 1-lakh car is wrong” argues…“…in my view, given environmental concerns and urban densities, India's mobility requirements are perhaps best met by a combination of mass transit systems and small cars like the Tata 'people's car.” He goes on to say “…perhaps the best solution for an efficient and environmentally friendly mobility policy for India is to focus on an affordable mass transit system and on small cars (including the Rs 1-lakh car).”

Nothing wrong with that point of view either. Disruptive innovations are the need of the day and if the low-cost small car is one answer while we must get our industry and government to invest in generating a number of alternatives that could be better aligned to the needs of the Indian consumer. Here is the rub. Very little investment has gone into examining the alternatives through sustained investments in visioning exercises at any level in India and we are running on the tread mill of everyday existence to have any time and place for design innovation exercises that could pave the way for informed choices that could be presented to our political bosses in order to make the decisions on levels of tax, regulation and a desirable quality of life for our people. It is assumed that more investment through FDI’s by companies in an unregulated market economy will somehow bring us disruptive innovations that will create the necessary differentiators through market processes of competition and regulation in the economy and here the main role would be played by investments in science and technology that can be measured, such as emission standards, safety and other parameters that would be subject of lab and field investigation using science and technology metrics. However the issues that would need to be examined are in my view not what is possible – which science and technology can answer – but to try and answer the big question of what is desirable – which is only possible through the creation and examination of several alternatives that are tangible and can be appreciated as projected scenarios in a format which can be apprehended by the common man and then these need to be debated and resolved in a democratic manner. Design scenarios can be developed for many of our society’s needs and aspirations and the product of the design journey will then be the shaping of our culture and not just the manifestation in the form of its artifacts and some scientifically measurable attributes. All proposals for new infrastructure and major development programmes must be presented in a visual manner that can be seen, examined and appreciated by the lay man and the man in the street before it is taken forward by administrators and politicians with their industry big-wigs who have the money.


The shift to asking what is desirable for our society raises a whole lot of other questions that cannot be answered through science, technology or engineering since there are those intangibles that fall outside the ambit of knowledge and enter the domain of feelings and values. This is where we have discovered and built our conviction of the need for looking at these situations in a holistic manner and looking beyond the artifact in isolation and the need to look at the systems level to study both impact and the consequences. If this understanding can be embedded into the offering the effect would be valuable by magnitudes in terms of the benefits that would accrue from the situation. We need both government and industry to join hands and invest in building use case scenarios that can be made visible to all stake-holders so that an informed debate can ensue before major decisions of infrastructure and direction are decided and this would apply to whether or not we need to heed to Sunita Narain’s suggestion of “tax it like crazy”. This kind of public examination should be an ongoing one since change is a continuous process and we would need to make a constant vigil on the feedback loops that are so important in a systems model to help separate noise from meaning and information travel through society. Last week we have had a group of Swedish students and their teachers camping at NID and during their stay they worked with NID students and faculty examining future scenarios for forecasting education trends in India and across the World. Prof. Peter Majanen lectured on “The Art of Trendspotting and Future Thinking” while Prof Ronald Jones addressed the notion that “The India Report was once a Micro Trend”. The Think Tank was truly interdisciplinary with students from four schools in Sweden from across disciplines traveling to India to work with NID students from across disciplines at the Institute in an immersive workshop format to look at India now through field exchanges and then at India in 2058 through immersive experiences. Their insights and findings were presented this morning at the NID Boardroom just as the TATA’s one lakh car was being unveiled in New Delhi today.

I do wish that Ratan Tata and the automobile industry as a whole had invested in numerous such scenario building tasks in our design, engineering and management schools so that all of us could have a glimpse of what would be the consequences of our smart management and engineering actions today and tomorrow. We can explore and envision desirable futures at a systems level where the mobility of every citizen is assured at a quality level that we can only dream of today. We need to set up these think tanks across disciplines in India and to examine the desirable alternatives in a transparent manner using the systems design processes and the envisaging methods that would reveal alternative scenarios that can then be placed before decision makers and the public for debate and necessary decision as we go forward. Vertical specializations cannot tell us much in such complex situations and we need to encourage collaboration across disciplines and for this to happen we need to set up platforms of collaboration and formats for engagements that could be applied to all 230 sectors of our economy using design as a common language that can be appreciated and acted upon with conviction and vision. Our National Design Policy will then be put into action in a manner that will bring benefits to all our citizens across all sectors of our economy. Let us become a nation with great imagination and provide leadership to the world in a sustainable manner.

CII-NID Design Summit, Bangalore 2007: Focus on the National Design Policy

The CII NID Design Summit 2007 was kicked off in great style by Uday Dandavate, Design with India, with the screening of two song sequences from Bollywood in the sixtees and from the current crop, the first showed Nutan doing a homely Garba dance and the other with Bipasha Basu in Omkara, a stark reminder that we have all come a long way since Independence. Yes, India is changing and we expect it to change even more rapidly in the days ahead since the world has just crossed the urban rural ratio going in favoutr of the urban settlements for the first time since the dawn of civilization.In the India Report of 1958 Charles Eames had warned us about the nature of this change. He says – ”… we recommend that without delay there be a sober investigation into those values and those qualities that Indians hold important to a good life, that there be a close scrutiny of those elements that go to make up a “Standard of Living”. ……”. He goes on to say in an insightful manner that …” …One suspects that much benefit would be gained from starting this search at the small village level.”
We are now in the fag end of the year 2007, almost 50 years after the tabling of the Eames India Report, and at the CII-NID Design Summit we had a report from the CII National Committees on Design that was set up to discuss the proposed implementation of the National Design Policy that was announced by the Central Government on the 8th February 2007 and this statement was part of the conference handout. I do wish that this statement or recommendation could have been made available much earlier and to a wider audience of designers and industry and that these recommendations were debated and discussed to the extant that they should be if they are to become inclusive as well as effective. Vikram Kirloskar, Chairman of the CII National Committee on Design spoke briefly about the five broad planks that were considered by the committee and these are listed below:
1. Competitiveness of Industry by Design
2. Design for Culture, Society and Environment
3. Design for Education
4. Branding /Promotion of Design through Media
5. Design Policy implementation including setting up of Design Parks. Venture fund for design

No mention of the village that Eames had warned us about, but we are already 50 years ahead, so things must have changed on the ground, the population is streaming into our urban centres – but the big question is – is this the good life that Indians are aspiring to live? Is this so? I personally do not think so nor is this an inevitable direction, since we can design our future if only we set out to examine the possibilities, by design. At the end of the session on the National Design Policy I was able to ask a question to the Secretary, DIPP Department of Industrial Policy and Promotion who are charged with the responsibility of implementing the policy. I quote, “How are you planning to bring the other Ministries of the Government on board the National Design Policy since all of them need Design and not just Industry, particularly in the areas on Rural Development and Education to name only a few?” – unquote. During this session the member secretary of the AIDI (Association of Indian Design Industry) too offered to partner with Government in furthering the objectives of the NDP and the Secretary immediately suggested that the AIDI get in touch with the Ministry after the conference to initiate necessary action and set up a platform for such cooperation, and I do hope that the AIDI will act on this invitation and make sure that the voice of the design industry is an integral part of the ongoing dialogue on the NDP.

The other interesting sessions that I attended included the dialogue between Kishore Biyani and Bruce Nussbaum that was facilitated by Uday Dandavate. Kishore Biyani, it is evident from his submissions, is very clued in on what design can do for the retail industry that he represents and he has a clear conception of how he proposes to use design to face the huge diversity of India and the Indian consumer. He is one CEO who understands design and I do wish we could see more of his ilk following suit. Ratan Tata, on the other hand is a designer and architect, who was not present at the conference but his impact was certainly felt since there were whispers in the corridors of the great under 100,000 Rupee car (sub-one-lakh car for the masses) being talked about in awe and great respect. I however am surprised and not moved by such a shallow understanding of the transportation aspiration of the Indian citizen while Bangalore and its infrastructure is being visibly choked to the hilt by private automobiles and two-wheelers and the city and in particular, the axis road to the conference venue, is not able to take it anymore with the traffic inching along at a snail’s pace. It is here that the design policy should look at the macro level of the system and see how public transportation can be designed offered at a high quality and such irresponsible adventures as the “sub-one-lakh car”, a great feat of engineering however, are not foisted on the unsuspecting Indian villager and urbanite alike. We need to raise a debate and some of these questions are political, and these are design questions at a systems level. The Politics of Design as the Ulm School Foundation is now discussing it should inform National Policy, but is the Planning Commission listening?

Dr Koshy, Director NID, said all the right things and Bruce Nussbaum was duly impressed as he has stated in his blog-post at the Innovation section of the BusinessWeek Online. Shailajeet “Banny” Bannerjee called for new kind of leadership education for India using design at its core and once again Bruce Nussbaum has a detailed post on his talk at the conference besides one on his own keynote at the CII-NID Summit. In the second session two speakers held my attention. These were Ignacio Germade from Motorola who talked about design Transformation through innovation. His purpose for using design were clear and insightful as a four stage agenda as follows:
1. Discovering Opportunities – Need great processes in design thinking.
2. Facilitating Collaboration – Being good at storytelling.
3. Prototyping Propositions _ Making ideas tangible and visible to all.
4. Inside out branding – Not as icing on the cake since people want the cake and not just the icing.

Very stimulating indeed. The other significant talk of the morning was by Kingshuk Das from IDEO, Paolo Alto who talked about design connecting to the traditional wisdom of India and thereby creating great value, refreshing ideas that are both realistic as well as exotic. GK van Patter was of course stimulating but you can get his talk and the details of his philosophy from his website at the NextD site here. The NextD journal and the methods that he proposed are all available for review at their website link. There were some very boring presentations or should I say sales pitches by companies, which should not have been allowed by the organizers, and we must see that this is not repeated next year even if the companies concerned make a contribution or sponsorship to the conference.

Besides these the presentation by Uday Salunke, Director of Welingkar Institute of Management was very encouraging since now management schools too are looking seriously at Design and they with IDIOM are designing the next generation school called WE-School which we had a glimpse in Sonia Manchanda’s presentation. Of the case studies one stood out for its brilliance and excellence of execution and this was Lemon Design’s presentation by Dipendra Baoni of a new honey packaging and branding strategy that had created quite a stir at the conference. There were several break-out sessions but I did not attend these but I am sure that some of the other participants will share their experiences in the days ahead. In the final analysis it was a good conference, quite unreachable due to the remote location and horrible traffic at Bangalore, but a great meeting place for designer friends but with a huge gap due to very low presence of Industry CEO’s, which should be our objective for the next time around if design is to find a place in the Indian landscape alongside management, finance, science and technology.

I moderated a very interesting session (for me) along with Maoli Marur, Editor of Kyoorius Design Magazine where we had five Indian students and one international student who was working in India to give their insights about the future of design. I will leave it to others to comment on this session and I am sure that this should be a regular feature at the future summits and we must thank Uday Dandavate for insisting on having this event and makiong sure that it was not forgotten in the husstle and bustle of talking to Industry and Government.