Design inside Education: Let us start early, for our schools in India

Image: School children visiting NID seen at the Gautam-Gira Square holding hands around the Big Tree at my suggestion.

Design inside Education: Let us start early, in all our schools in India
Yesterday we had a group of very young visitors, all from one school in Ahmedabad, The St Mary’s School, one of the better known schools of Ahmedabad. I saw all the students walking in single file, hands tucked firmly at the back lest they got into some kind of trouble, and being proper young school kids, while taking a tour of the National Institute of Design at our Paldi campus. I met them near my office and was struck by the strict discipline and wondered about the state of education in India. What would it be like to put design inside this education?

I recalled a lecture that I had delivered a few years ago at the conference titled Indian Crafts: The Future in a Globalising World, held at the National Institute of Design, Ahmedabad, India on 25th and 26th November 2005. The paper was based on the one I had penned for publication in the much delayed Volume Two of the Handmade in India. Volume One is printed and lying in a godown at the Office of the Development Commissioner of Handicrafts for the past 8 months, but that is another story. My paper was titled “Craftsmanship in Education: Towards a Creative India in the Knowledge Economy“ (161 kb word file) the full text version can be downloaded from this link here.

The issues that I had raised are captured in the three tables that I had presented at the conference and these represent my analysis of the education situation in India and we see that the Planning Commission and the Ministry of Education are bending over backwards to spread this kind of education to all our rural areas which have so far been spared the deleterious effects of such a formal education in our country. However the long arms of the planned education system are reaching out and they promise to snuff out the traditional systems of learning that has existed in our countryside for many centuries of active involvement of children and adolescents in the crafts and agricultural trades, now called child labour, and therefore looked down upon.

Table 1

Table 2

Table 3

The NCERT ( The National Centre for Education Research and Training, New Delhi) has recently set up a National level committee to look at the introduction of Crafts as a subject of study in the school curriculum and the work has been progressing towards the implementation of their suggestions in the coming years in schools across India. When will design attract such attention and be brought into the school curriculum? We have the National Design Policy in place since the beginning of 2007 but there is no mention of school education in that agenda and that situation needs to change quickly. I wonder, when and how.

Image: Slide from the IDSA lecture on education the Design Way.

In my lecture at the IDSA 2006 in Austin, Texas I had stressed on the need to review education in the light of new findings about human motor skills and their association with learning as captured by the Homunculus as offered to us by Dr Wilder Penfield in the image above. We do need to find the Design Way and bring it into school education, sooner the better. The text summary paper (42 kb word file) and visual presentation (pdf 812 kb) titled “Giving Design back to the People: Towards a Post-mining Economy,”can be downloaded from here.

Image: Models created by a student group looking at the theme of Design inside Education in the DCC course.

While keeping these needs in mind, last year I had assigned the theme of “Putting Design Inside Education” as part of our Design Concepts and Concerns course for the Foundation students and for the Post Graduate students we had the theme of “Creative Industries of the Future”, both of which impinged upon sustained changes in the school level curriculum to include design learning and action at the very core of the educational processes in our schools across India. We need to make that happen, sooner than later, if we are to create leadership in a globalised economy and I do hope we are able to move towards a more design and innovation informed educational system across India, particularly for our rural children who I believe will be hugely disadvantaged by the current form of education if it is taken to the villages without some thought and revisions.

KaosPilots at NID and in Mumbai: Design for India being redefined

Image: KaosPilots at Gautam and Gira square at NID, Paldi campus.

KaosPilots at NID and in Mumbai: Design for India being redefined
The new age business school called KaosPilot was set up in Aarhus, Denmark more than 15 years ago in response to a pressing need to get young people to think afresh about their careers as entrepreneurs and creative professionals in a world that was becoming very commercial and market driven. Uffe Elbeck, the founder Principal of the school in the intro to his book, KaosPilot A-Z, says this about his school, looking back over the past 15 years. Uffe is currently the Chairman of KaosPilot International Board from 2006, now that it has taken roots in many countries and growing in influence and locations.

I quote – “In the historical rearview mirror it’s nothing less than an educational, economic and organizational miracle – and fairytale – that the school and education have survived. And we just have’nt just survived – we’ve thrived. We’re alive, – really alive. With a pulse in the heart, sweat and blood, here and now. In the centre of Aarhus – but the whole world as our playground.” – unquote.

In 15 years of experimentation the KaosPilots have been able to redefine management education and make it a creative enterprise that drew inspiration from the field, live and in real contact, rather than through the use of dry case studies that are discussed threadbare in a crowded classroom. The KaosPilot is an International School for New Business Design and Social Innovation, a way forward for many management schools that want to embrace the value of creativity, innovation and design in their approach education and change making processes in our various activities.

The KaosPilot schools do not produce plain vanilla managers who will then work their way up a corporate ladder. They produce leaders who are both playful as well as committed to a cause, something close to their heart and meaningful to society as well. They are trained in the ways of the Fourth Sector that lies outside the traditional three sectors of Government, Private and Non Government sectors but draw the strengths of all these in good measure in order to build sustainable and socially equitable business models in a creative manner, all to produce great value. This is what I call design.

35 KaosPilots and two teachers are now in Mumbai for their three month “Outpost” where in a project mode they would explore the city and its resources and then build sustainable business models for those in need of their skills, all in a sensitive manner. Working in groups and connecting with other committed souls in the city, they would explore, experiment, dialogue, model, build and test the proof of concept offerings that are a product of their research and imagination before going all out to establish the enterprise with local participation and leadership in each of the areas that have been chosen by the sense-making that precedes the intense-action of implementation.

Why 35? This is the batch size at all KaosPilot schools and each student is called a Navigator at their website that is full of exciting detail of their tasks and experiences in the field. While the school offers a bachelor’s degree equivalent, the students are over 21 years of age, mature and with a clearly formed purpose in life, to make a real difference. They come to the school to pick up skills and to address needs that most business schools ignore. In the words of Marco Visscher, Managing Editor of Ode, a Netherland based international magazine – “It sometimes seems that while the world economy has drastically changed, business education has stayed still.” KaosPilot offers another way. He goes on to say – “And now, after being Scandinavia’s best-kept secrets, KaosPilots is aiming to breakthrough internationally”. Now they are in India, welcome.

Image: KaosPilots with Prof M P Ranjan in his office at NID.
Three members of the Mumbai Outpost team traveled over the weekend and arrived at NID, Ahmedabad yesterday and spent two days with us at the Institute, very refreshing ideas and process of working. Perhaps this heralds a new period of cooperation between NID and a business school with the same values and commitment to change, real change in the right direction. KaosPilots, Sophie Uesson and Finnur Sverrisson and their teacher Mans Adler spent two days at NID and interacted with students and faculty in order to understand our processes and experience our facilities on the Paldi campus. We look forward to seeing the results of their stay in Mumbai and the bonds that this visit will forge with designers and managers in Mumbai and Sweden in the days ahead. We are keen to be in the centre of all this action as we move forward from here.

World Usability Day at Bangalore: Lecture on Social Equity and Design

Towards an Accessible World: Opportunities for Designers was the title for my lecture. This image is part of the model prepared by my students who as part of the Data Visualisation course at Gandhinagar Campus visited one village called Sahpur in Gandhinagar to look at design opportunities in a typical Indian Village. Looking at the particular as part of usability was my focus in my lecture. rather than talking about the Target Audience we need to look at the needs and aspirations of Meena and Mohan in the Indian context.

The World Usabality Day is a concept driven by volunteers across the world and by industry visionaries who have found value in supporting the event with corporate sponsorship. This year I was invited to speak at the mini conference at the National Institiute of Advanced Science (NIAS) auditorium which is located at the Indian Institute of Science in Bangalore. From 3.00 pm to 7.30 pm on a Monday evening when Bangalore is hard at work dealing with the worlds information technology opportunities about 200 or more IT professionals from some of the leading national and multinational companies managed to get away to look at usability and design in critical areas of our lives. Braving the traffic and driving all the way across Bangalore they stayed till the end of the show only to spend the next hour or two to get back home after an eventful evening. The lectures were stimulating and informative and the crash workshop in envisioning usable new services and product concepts in three areas of need that was on the minds of the organizers, all volunteer IT professionals working in the usability space.

The enthusiasm and commitment that they brought to the workshop session was quite amazing. After some lead lectures by Dr. Girish Prabhu, a case study of a new internet access computer developed by Intel, Prof M P Ranjan speaking on design opportunities that can bring social equity to Indian villages and the lead organizer Sarit Arora of Human Factors, Bangalore sharing a usability test on the new Indian Railways ticket booking site the conference broke up into assigned teams to explore the design challenges. Three broad areas included services for the elderly, a low cost cell phone and a health information system for Indian villages. Each challenge zone had three teams and the format for innovation was intense and got all the creative juices flowing for a few action filled minutes of discussion, ideation and modeling. The half hour extended to another quarter and the five jury members went around reviewing one group at a time, each in a two minute show and tell format, very exciting.

This exciting interlude was followed by two more lectures and case presentations. One by Dr Reynold Washington and his IT colleague H Gururaj on the health care information system that he had helped develop for sex workers in Karnataka and Maharashtra and the insights that were gleaned from this pilot study which is now being rolled out in an improved format. The second was by Sean Olin Blagsvedt from babajobs.com sharing the prototype services that they had developed for converting the informal networks that all of us use to get domestic assistances and their efforts to design and build it as a viable business proposition. The challenges in these two case studies revealed the huge opportunity that existed in India at the non industrial sectors for IT services and value added web services that could address latent needs that have remained outside the ambit of organized business at the bottom of the pyramid.

Dr Prabhu reflected on why the Intel efforts had failed in India although they had used the best of class problem solving techniques in developing the product and the technology for the village based internet kiosk project. I saw that they had focused on the technology. Battery backup, heat tolerance and dust resistant casing and all the other front end and back end systems that should make the system work, but it failed, why? The focus seemed to be on making a robust and low cost solution but I did not hear what the village folks were supposed to do with the whole offering and it seems to me that this may have been the key to the failure of the whole effort, focus on technology and economy and missing the user and their particular condition in the location. The effort to evolve a general solution may have led to the local opportunity being missed and the product failed. There may be other reasons which we will only know if we look deeply It is ironic that the case was presented at a conference on usability when the core reason for the failure was caused by a lack of it.

Sarit Arora presented the Indian Railway ticket booking system and the tests showed a series of gross failures in addressing usability issues in the web based system and the interface. The home page had no picture of a train as one would expect and the user testing protocols showed a whole lot of missed opportunities and missed cues to help users move forward to achieve their objective of booking a ticket. My own assessment was that the case showed a stark failure of design from first principles which cannot be set right by usability testing. However most administrators and corporations would invest in usability testing of a poor solution rather than invest in a good design solution in the first place, a common problem that we see all the time in India. With huge investments being made in product testing and standardization and very poor investment in innovation and design across all fields of application.

The healthcare case by Dr Reynold Washington and Gururaj too was another example of a great challenge of a problem located in a complex context which was dealt with a huge commitment by the use of dedication and use of technology however in spite of all the data that was shared about the stated success of the efforts in containing the spread of HIV and Aids there seemed to be a complete lack of the use of design, once again the promise of technology and administrative diligence are held out as dependable and justifiable and measurable answers while we can envision that by using design at the macro micro level as a system the impact and effectiveness would be different. The use of the integrating force of design is missed here in their presentation which I do believe will make a significant change, if only they tried. Once again a missed opportunity for the use of the multiplier effect of design in a truly wicked problem.

Sean Olin Blagsvedt made an exhilarating presentation on their efforts to build a startup internet service called babajob.com and explained the business model of the social networking site which was also a business with clients, agents, mentors and applicants. The task is complex and it holds promise of delivering some real felt needs at an affordable price. A lot will depend on the quality of decisions that they take at both the strategic levels as well as at the level of detail, both will need to be addressed adequately if the offering is to be sustainable and valuable at the same time.

My own presentation dealt with design opportunities that could usher in social equity particularly in the rapidly changing rural landscape across India as well as in the numerous sectors of need across the thematic sectors such as Nature, Life, Work, Health and Play. These categories were used to get our students in the Design Concepts and Concerns course to explore and inform the range of possibilities and these explorations can be seen on our education blog here. The call for moving our focus from the general to the particular was characterized by the need to shift our attention from talking about a target audience at the general level to thinking and looking at “Meena and Mohan” as they live and work in their own situations and context in an immersive manner if we are to ensure a proper fit and result in bringing empowerment and social equity to all their transactions with business and society in general. The electronic voting machine and a study of a particular village are offered as case studies for the proposed design approach. The presentation 1 MB pdf file can be downloaded here.

The conference organizers here in Bangalore, the Usability Professionals Association (UPA) and the CHI Bangalore have proposed to place the video recordings of the lectures on YouTube and when they do I will provide a link here. You can see more about the World Usability Day, Bangalore conference at this link here.

PDF file of 1 MB size of my lecture can be downloaded from this link here. Towards an Accessible World: Opportunities for Designers

Global Warming and Design Concerns in India

While reflecting on a question, by Shimolee Nahar a young graduate product designer from NID and a member on the designIndia list, I made these suggestions for research and action in India. One question that came to my mind was – What are Indian designers doing today which is interesting and useful for the long term happiness of our planet? It would be good to have these documented and brought into sharp focus in all our design schools and also to see it percolating into the consciousness of all our professionals as a viable and exciting entrepreneurial option to a lucrative desk job within industry.

Global warming is now a popular fad. I had seen the Time magazine cover story on Global Warming as well as "What can we do about it" story that was included in that issue. You can see the story now online at the following links.
Time Magazine cover story
An interactive slide show and a link to the Time Magazine
“What you can do" story at their website.

Also recommended is Al Gore's documentary film, "An Inconvenient Truth", on Global Warming and the YouTube commentaries that follow it in a lighter vein.

India Today magazine, which is delivered to my home every week, too followed up with a me-too story in the weeks that followed, but unfortunately their website is a subscriber only site, they still seem to be living in a Web 1.0 mindset with a closed access regime, I wonder when they will change.!! and adopt a Web 2.0 mindset.....of open access, interactive and user driven content....I hope soon.
India Today
You can access the full story if you have a subscriber number from the cover of their mailing envelope.

Yes, each of us needs to ask the question, "What can we do?" and as a group of designers the topic is of great relevance. The world is changing and the – DesignIndia forum – and platforms like this one can be used to share what we are doing in our individual and professional capacities and it may be good to have this all documented and shared with the policy makers in India as well as with each other. This will bring a mind-set change which we do need if we are to succeed in our efforts in the days ahead.

For instance Dinesh Sharma, an industrial design graduate from NID, is working as design consultant to an enterprise called “Furaat Rainwater Conservation” and he has created his patented design and technology for offering both new as well as retrofitted rainwater harvesting systems for homes and organisations in Ahmedabad which not many people that I met are aware of just now. Calls are already coming in for this application from Tamilnadu and Karnataka which are currently battling over the Cauvery water sharing dispute and I am sure that more will follow as the value that it provides seeps into our collective consciousness. You can see the work of Furaat at their website link on the left hand panel here.
Furaat Rainwater Conservation

There is the wonderfully insightful and significant initiative from Poonam Bir Kasturi in Bangalore and it is now expanding to Chennai through her "Daily Dump" domestic organic waste management system which can be seen at this link here.

You too can act now and get the – Daily Dump – installed in your own home as a demonstration and test proving site.

Nominated for the Index Award in 2007 it is already a wonderful achievement but we will await the results and progress of its adoption with great interest in the days ahead. The – Index website story – says, I Quote:
“Daily Dump – compost at home (India) Designed by Poonam Bir Kasturi.
Challenge: 70% of waste generated in urban homes in India is wet organic waste, which before was collected and composted. However, after having discovered that public-sector waste disposal service does not sort the waste, citizens have lost confidence in using it.
Solution: With the home composting product Daily Dump, organic waste can be managed at source. In addition, the design drawings, methods and processes will be available on the Internet, enabling local micro-enterprises to flourish and families to recycle their organic waste.”
Unquote

We do look forward to this design contribution from India getting global recognition that it deserves, great going Poonam.
Daily Dump on Index Awards
See also this World Changing link here.

I too have been working on these issues spread over the years along with a large team of design students and faculty colleagues at NID on bamboo as a sustainable material for the future as well as using bamboo as an avenue for equitable employment opportunities in rural India through our work at the Centre for Bamboo Initiatives at NID. You can see some of the work documented at my website under the following links:
• Beyond Grassroots: BCDI links
• Katlamara Chalo links
• Bamboo Initiatives links
• Bamboo Boards & Beyond links
all accessible from my website link on the panel on the left: Prof Ranjan’s Homepage

The initiative that Mala and Pradeep Sinha have taken to experiment, design and build a sustainable water and energy conservation system at their high quality textile hand print and dye facility and design studio in Baroda comes to my mind, unfortunately, they do not have a full website link that I can share with you just now. However their studio, Bodhi can be seen at this link below:
Bodhi, Baroda

There are many many more that we do not know about since the design media is unfortunately only interested in glamour and glitz, it seems. We need to change that.

On these forums (DesignIndia list, Design with India, and Design for India, and others) we can help document all such initiatives and these could be showcased at the forthcoming CII-NID Design Summit 2007 so that some awareness and follow-up action can be catalysed in India using the design thinking that has gone into each of these cases. What do you think? Anyone who knows of any interesting and significant action in India or even small local initiatives of the use of design for such development and conservation intentions do send them in and I offer to collate all these into a collected research and share it with the interested people in the weeks ahead. If these are papers and web links that need to be explored these too can sent to me directly.

It is indeed time that we collaborate as a design community on this task and make a joint submission to government and industry so that the funds required for sustained research and exploration in such social and ecological sectors can be initiated and sustained. Others interested can join us in this effort. What do you think? This is just one of the 230 sectors in which much work needs to be done, and the time is now, particularly at a time when the Government has come forward and set up a National Design Policy and we must help in giving shape to the actions and value that can unfold from this progressive move.

Mission Statement

Design is a powerful force that shapes culture and it is a professional activity that is beneficial for both community and business alike. This blog is for all those who are interested in exploring these wider manifestations of design as a critical human activity and would like to shape its application across all human cultural and economic activities. Design uses all of human knowledge and is informed by the deep sensibilities developed through skillful and playful exploration of nature and the human spirit. It is a responsible activity that is driven by value systems of culture and society which are beneficial for sustainable and equitable existance of the planet earth and its inhabitants. Design is an intentional activity that generates value and in its processes it uses the creative potential of the actors to build a better future for all. This blog primarily focuses on issues and concerns in India but would be open to cooperate and engage with all other like minded groups in achieving the larger objectives of the blog.

A discussion list has been set up on googlegroups to facilitate live discussion on areas of mutual interest and to build a community of shared concerns about design and its use for India. The design-for-india@googlegroups.com list on googlegroups is moderated to encourage and facilitate a sustained dialogue about the scope and impact of design across all the 230 sectors of the Indian economy. While the focus is on the Indian dimension we are eager to discuss all other global development perspectives that may have a bearing on the promotion, support and use of design in the Indian context. Both this blog and the discussion list will be coordinated to facilitate easy archiving and dissemination of the posts as we go forward with our efforts to meet the objectives of this blog.

The moderator's home page can be viewed at this link Prof Ranjan's website